Solved: Nokia Lumia 735 free gift redemption

jezza1234 · ‎17-12-2014

I have just taken delivery of my New Lumia 735. I am so far very pleased after making the move from Android.

However.. There is a free gift offer with this unit via redemption on the microsoft website. When I try to redeem by entering my IMEI information as requested I am told that it cannot be processed as the IMEI has already been claimed against which is clearly not the case as it is a brand new unit.

Has anyone else had the same issue? and can anyone help?

Thx

MI5 · ‎17-12-2014

Help and discussion here mate http://community.o2.co.uk/t5/Discussions-Feedback/Lumia-Christmas-Accessory-Bundle-where-is-it/m-p/8...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-12-2014

Help and discussion here mate http://community.o2.co.uk/t5/Discussions-Feedback/Lumia-Christmas-Accessory-Bundle-where-is-it/m-p/8...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎17-12-2014

I think if you read the thread highlighted by @MI5 you will find most of the people who posted on there have eventually got their accessory kit.

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Nokia Lumia 735 free gift redemption

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