on 19-01-2013 10:14
I have a Lumia 820 Windows 8 phone and although it is ok, there is a problem with memory
storage. I don't have that many apps but when I check the phone storage I have 2.94 designated as 'other' does anybody know what this is and how do I get rid of it as my phone is starting to run a bit slow.
Contained on my phone is
Music and videos 101.5 mb
Picture 68.46kb
Apps 1.93gb
OTHER 2.94GB
System 1.91gb
Free space 535.36mb
Hope you can help.
on 19-01-2013 12:31
on 19-01-2013 12:42
on 19-01-2013 12:42
The problem is that I don't know how to deleate it, can you help?
on 19-01-2013 13:07
on 19-01-2013 13:07
on 19-01-2013 15:47
on 19-01-2013 15:47
Thanks for that, tried a number of progs but none of them show the 'other' folder just music, video and docs.
on 19-01-2013 15:48
on 19-01-2013 15:48
on 20-01-2013 15:47
I have encountered the same problem and I've followed all the steps in this thread but still have no joy, PLEASEEEEE guys I'm begging you, what can I do before I throw my windows phone through a closed window?
on 06-02-2013 14:33
on 06-02-2013 14:33
Sorry no help but I have exactly the same issue.
I have no photos, videos or music on my phone memory and medium amount of apps.
Have deleted all from SD card, have deleted all temp files/history in browsers, deleted all emails, sms, mms and it makes minimal difference, as in MB. Hence there can be no associated 'filing' type files within 'other.
I have over 4GB of 'other', and I keep on getting low phone storage, constantly having to delete stuff etc.
My mobile is unusable. If it does not get sorted then it is going back. Am currently trying to get answers from Nokia Care. Initial feedback was remove apps (not good enough, never had to do this with an iphone) and update software (its up to date anyway). I think it has trouble clearing the cache somehow.
It is a joke!!!
on 06-02-2013 14:41
on 06-02-2013 14:41
on 17-03-2013 13:04
I have the same problem ! Yesterday I could not send texts or Mails .... Phone card full it said ! Ihave 5.13 GB in Other 1.91 G in System 48Kb Music 381 MB Apps ( after I remove a few) and now 147Mb free. O2 guru said take off Facebook .... re install... turn off and it will be great ! Have done that but still have the huge Other 5.13 Gb . Are Microsoft doing anything to resilve this ??