Item still not delivered

dbradahaw96 · ‎01-12-2024

I ordered a meta quest 3s last week, keeps saying out for delivery, it never gets delivered and then returned to depot.

i can’t get in contact with DHL they are not responding who can I speak to at O2 to get this sorted?

MI5 · ‎01-12-2024

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

picklez01 · ‎04-12-2024

did you get your device yet? im also waiting.

MI5 · ‎04-12-2024

Contact O2 as above @picklez01

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Item still not delivered

Esim

Proof of purchase

smart watch connection to O2 wifi

My order

Cursor 'jumping' around on laptop screen whilst I ...