Solved: Huawei 4G Dongle Crashes PC

robdood · ‎13-12-2018

I recieved my 4G dongle (Huawei, USB only, no wifi) yesterday. All working great except... The PC it's connected to crashes frequently since I started using it. It tends to happen when I try to do something that consumes a fair bit of data, e.g. press play on youtube, running a connection speed test, etc.

has anyone encountered this? Any ideas on a way to improve it? Is it worth me hunting down firmware for the device?

robdood · ‎14-01-2019

Oh, I meant to reply to this - it turns out one of my USB ports is a bit broken so crashes PC when things are connected to it. That's all it was!

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MI5 · ‎13-12-2018

I'd try uninstalling the device and software first.

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robdood · ‎13-12-2018

I've done that already. 😞

MI5 · ‎13-12-2018

Run ccleaner and take out any redundant registry entries and reboot.
Check for dongle software updates etc.
Are you win 7, 8 10?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

robdood · ‎14-01-2019

Oh, I meant to reply to this - it turns out one of my USB ports is a bit broken so crashes PC when things are connected to it. That's all it was!

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