Blackberry bolt on for Z10 AGAIN!!

[Anonymous]

Hi all,

I have just got a message from O2 that my Z10 is a Blackberry phone and needs a bolt on for data and BBM to be working. It was working until now without any bold on and I'm not paying to O2 any additional charge except the £10 on pay as go. Anyone has the same troubles on pay&go??

[jonsie · Accepted solution]

You don't need a BlackBerry bolt on for the Z10 despite any message you have received.

[MI5]

I concur ^^^.
Not needed so message sent in error.

[alan1yandell]

Yes message was sent in error,Seems that some one should sort that out,obviously they still think all Blackberry's still need the BB bolt on, but that only applies to OS 7 versions and under and not to BB 10 phones.Even on there PAYG bolt on page they state BB's need a bolt on to get BBM and Email which should state only for

[alan1yandell]

version BB OS7 and under and not BB10.Get your act together O2 and update the info as it is confusing for customers

[MI5]

@Toby Could this be fed back to the web team?