SKYPE - ive lost a child !!!!

[Jenny105]

Hi i may have posted about this before but theres 2 aspects

1 I and my daughter in law lost the SMS contact with my son, her hubby. almost t the same time a few weeks ago.

2  I manage to make things worse as I was requested to re ask him for his contact details .   I did and did and did.       Nothing . Theres a ? beside his avatatr now......

Any advice

3   There one faint possibility making the above complex.   My microsoft live . com    email address. I noticed the primary address is defunt. I closed an email account when the company was hacked some time ago.

HOW do i get in to my account and change this . And would it have a baring on the SKYPE account problems.....Theres a phone no i am part hearing so dont know how to in touch with microsoft

Happy december folks

[MI5]

Skype is owned by MS and users your windows account to sign in, so if you don't have a windows login it won't work anymore.
I think that even the old accounts that were just username and password driven have been converted to windows ID now too.

[Bambino]

I've been using Skype since it started. My username and password haven't changed. I think Windows tried to change things, but I somehow managed to get around it. I haven't a clue how, but I did.

[jonsie]

I did the same @Bambino but on the pc 💻 I needed to go onto the Skype website and downloaded it from there. Then I was able to use my own original  sign in details. Just ignored the built in app. After that it worked fine on my phones. 

[MI5]

Sounds like a useful workaround although everything was just as it was when I was forced to use my windows login, so probably not worth losing any sleep over it.

[jonsie]

I'm just thinking it might work for @Jenny105

[MI5]

I meant myself not losing any sleep over it and yes, could be a useful workaround.

[jonsie]

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@MI5 wrote:
I meant myself not losing any sleep over it and yes, could be a useful workaround.

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Ah gotcha 😀

Any help @Jenny105? 

[Jenny105]

Thanks Jonsie.

Im not good on wots an app and whats a programme. I use laptop all the time at the moment so would you spell out exactly what to do in simple steps.

I seem to remember downloading a new version of SKYPE just before this happened.

Other factors -

* I think i have an odd mix of Win 10  (tiles) and Win 8.1 (deskop, that might be a factor). At the week end i closed the skype tile on win 10 facia but no joy.

_*Also have email issue with microsoft email - see another post - i think On sun 4th

*Is it possible to close down SKYPE account altogether ? and start again. I only had a few contacts and only 2 were important . Or is that not possible without closing the whole of the microsoft account

[Jenny105]

Hi

I have microsft account but a few months ago there was an issue about this, but thought it had resolved itself.  

Microsoft never understand how older people view on things and as i dont seem to have the normal win 10 it makes that even  harder.

However I did notice one thing when using Microsoft live recently. The email address shown on LIVE is different and is one i closed ages ago because the email provider as hacked. I'd no idea it was primary email for LIVE. also its not responding because of this or because I dont know the password (i know password for email etc)

I may have to phone Microsoft but dont have much confidence it will help and thta the call will cost an  arm and a leg