on 05-04-2025 23:09
on 05-04-2025 23:15
A quick check with Google reveals a number of ways this could happen, and the ways to attempt to rectify the issue... one of the ways is to contact your carrier, this can be best done tomorrow from 8am by reaching out to O2's Social Media team using either of the links just below, @Irtue - use the same platform to keep your query live until O2's team respond - sometimes it can take a day or two, but the team is predominantly UK-based, so you should get on ok. Good luck!