O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 21464 Views
  • 12 replies
  • 0 kudos

Unlock account

Please Unlock my account at my phone, I dint know why but I have blocked text message from amazon , it is very important to Unlock my account, I cant use at my home alexa because I cant log in without text message code. amazon customer service told m...

Ela2292 by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Purchase

Hi there I'm trying to purchase a USB c cable using my o2 rewards how do I do this

Stress by Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Priority tickets for Peter Kay

Hi I purchased Peter Kay tickets last year through Priority and I don’t know where the tickets are in my phone

Kkjjfm16 by Level 1: Joiner
  • 670 Views
  • 1 replies
  • 0 kudos

Resolved! Change of mobile telephone number

I am waiting for my old number to be transferred to a new phone, replacing the number that accompanied the new phone. The phone was purchased on 7/6/2024. Why does it take so long??

Resolved! Change up device

I took contract to change device every 90 days but now not letting me 

Erorr 403

I'm trying to log in but get "Error 403 the request could not be satisfied" I have tried via app, browser on phone, browser on laptop and also incognito mode but nothing works.Any advice please?

Shane5 by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Resolved! Change of mind

Hi I ordered a 1GB bolt on for whilst away at Turkey but it isn’t working. I thought this would work whilst abroad but it doesn’t seem to be the correct bolt on.i paid £10.50. Would it be possible to cancel and get a refund?

O2 Priority Ticket Presale - Not Working

Currently trying to purchase 2 tickets to Falling in Reverse in Manchester, but weither I'm on the app or website on my PC the 'Get Tickets' buttons send me to 'Ticketmaster' with no tickets showing. It says 'Sorry, we couldn't find any results'Is th...

MikeMcKPT by Level 1: Joiner
  • 1543 Views
  • 1 replies
  • 0 kudos

Resolved! Balance on my iphone

I am about to switch from pay & go to a contract. How can i use the balance on my phone its over £50 & cant be transferred to a contract phone?