O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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  • 12 replies
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Resolved! Priority At O2 Venues

Am I still allowed to use O2 priority entrances at arenas across the UK if I have booked tickets outside of the O2 priority app? For example, I bought Gorillaz tickets for The O2 in London on a different website from the AXS website that the O2 pre-s...

Upcoming Priority Offers: 29th October Onwards

Hey guys, how are you doing today? I know I am slightly late this week but don’t you worry I am still going to give you this weeks Priority Offers. But before we dive in a notable mention: Caffè Nero is back - Pick up a free hot drink at Caffè Nero f...

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LukasB by Former Staff
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Resolved! Getting in contact with O2

Hey there, So ive been trying to sort out a contract for the iPhone 11 on the O2 website. They keep declining my card payment even though there is no reason for this, so ive ordered a new bank card. However, i have a £50 pending payment from O2 even ...

Upcoming Priority Offers: 15th October Onwards

Hey guys, How are you doing? What a week this has already been. The new iPhone12 is out and we launched our Priority Research Panel (let me know if you like to be part of it). Now it is time to look after ourselves and treat ourselves to something ex...

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LukasB by Former Staff
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  • 3 replies
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Hey, I just text that I believe is a scam

Hey, I just got text from number +44 7951 750892,Which I believe is a scam because I pay for all my bills.O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [link removed for safety]The link ...

Wilfee by Level 1: Joiner
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  • 1 replies
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Resolved! Concert Tickets

Back at the start of the year (roughly around March) I brought concert tickets to see Billie Eilish on the 28th July. Obviously due to COVID this concert was postponed. However, my tickets have now been removed and it’s stating I haven’t purchased th...

CloSmart by Level 1: Joiner
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  • 4 replies
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September Instant Winners is here :)

Hi guys, As @pgn and @gmarkj noticed already the Instant Winners prize draw is here again this week with over 20,000 randomly-allocated prizes (20,101 to be exact) until Saturday 3 October. This time, the prizes have been chosen with a greener and su...

Instant Winners September
Marjo by Former Staff
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  • 19 replies
  • 2 kudos

Resolved! Canceling Disney+

Hi all,I had the 6 month free Disney+ offer this week. Looks like I won't be using it much so looked for the way to cancel it and cannot find it in my subscriptions on O2 or Disney+. How do I cancel it please and when I do will it stop instantly or a...

O2 rewards amazon voucher

Around 4 weeks ago I cashed in £10 from my O2 rewards account for a £20 Amazon e-voucher. The voucher hasn’t arrived but the £10 has been taken from my reward account. Help please

Skmoice by Level 1: Joiner
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Disney plus

Hi . I have got the free extra for 6 months and activated but Disney won’t let me in other then trying to charge me. Help please