O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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Problems with Odeon codes from last week to use today

Both my daughter and I got the Odeon codes last week, but when we tried to book last night both got the same error saying the code was incorrect. We had copied from screenshots of the O2 page with the codes. I trd contacting by twitter, not convinced...

AK04 by Level 2: Apprentice
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Wifi calling. Not working on 2 different phones on 02

Hi, we have three phones, two on 02 and EE, all Samsung The Samsung S20+ and A50 Android 11 on02 won't work wifi all switched are on and preferred. The S9 Android 10 is on EE that has the same setting as the other two phones We have no mobile signal ...

Rhcomp by Level 1: Joiner
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Upcoming Priority Offers: 9th September Onwards

Hi everyone I hope you enjoyed the sunny weather over the last couple of days! This week I will be taking you through the Priority offers for a change, and there are some gems in there, I tell you To see all the current offers, check out the Priority...

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TheresaV by Former Staff
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Resolved! I lost my Sim Card

Hi, I lost my Sim Card when I went back to my country and am back today in London. I need to replace is ASAP but I want to keep my number. I cannot call any customer services phones because I don’t have a UK sim right now and I cannot contact anyone ...

Denizsan by Level 1: Joiner
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Resolved! Priority tickets question re refunds/resell

Hi Apologies if this is a basic question but i'm only a recent sign up to o2 after years with 3. Re the buying of tickets with the priority app.. If for some reason we couldn't make the event after purchasing a ticket, can we cancel, or do we have to...

tomek by Level 1: Joiner
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Resolved! O2 Priority - Claiming a prize

I've received a text message informing me that I've won a prize in one of the draws. The competition closed a few weeks ago and apparently I have to email my name / phone number / code from the text message to claim the prize. I don't know if I'm bei...

AB123 by Level 1: Joiner
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Upcoming Priority Tickets: 8th September onwards

Hi everyone Summer is back! And even though it's just for a couple of days, we take every little ray of sunshine in to last us over the upcoming colder months. But fear not - there's a lot coming up for the next few months that might make you miss su...

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TheresaV by Former Staff
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Resolved! Charged full amount for Disney Plus

Hi,I took out the six months free Access to Disney Plus and this has now expired. According to my account it initially stated it would bill at £5.99 per month. Now it states its £7.99 per month. Reading the current offer on priority it seems to infer...

Feeling lucky? Instant Winners - September!

Hey guys, how are you all doing? How was your long weekend? Even though we had three relaxing days I feel like we still deserve a treat and I think we just got it. Instant Winners is back and you have a chance to win a once-in-a-lifetime holiday, eve...

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LukasB by Former Staff
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