Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...
More info (Highlight to read)More info (Highlight to read) Hi, I recently upgraded my phone and today it was meant to be delivered to my great grandparents but unfortunately was not delivered because I couldn't find the code to give them, I tried log...
Hi, The priority app keeps freezing on startup after an O2 / Virgin Media 'lets make this personal' prompt that I have to clock past. I've uninstalled and reinstalled the app but the same problem keeps happening. Is anyone else having this issue and ...
is there a scam going round that o2 are replaceing sim cards and block old simcards ????
Hi, went to use my £1 drink for the month yesterday. Greggs made the drink and come to play and the QR code doesn’t work. Not the first time apparently, Greggs seem to be having issues with O2. I paid full price as I didn’t want to waste but the £1 v...
For any event I try to use O2 Priority for, when I click on 'Get Tickets' and go through to Ticketmaster, it just says the O2 Pre-Sale is 'Happening Now' with no obvious place for me to click to buy tickets. I'm signed in to Priority and Ticketmaster...
I have tried on multiple devices and browsers, I've tried clearing cache and browsing data, yet all I get is an error message saying "Something went wrong looks like there was an error. please try again or come back later. and on my phone it just kee...
First time poster and 02 customer. my current non Amazon prime subs expires on 5 October. I have cancelled on renewal if I purchase 02 extra Amazon Prime and activate in 6 October, will it apply to the same Amazon account ? lots of differing opinions...
Hi , I applied for an order , but unfortunately my credit check was failed and my order isn’t confirmed, But still they took my money , like their upfront payment, if my order isn’t confirmed, why they took my money upfront payment, it’s already 2 da...
Need a refund!!
Hi there, I have received a text message with a final bill on a device/order I had cancelled the day after. It was sent out for delivery, and I refused as instructed by yourself. They have now received the phone back, and I was told the credit will g...
