O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 21643 Views
  • 12 replies
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Priority Railcard code

I got a priority Railcard code and stupidly bought the wrong Railcard!It has been refunded by network rail but now I can't reuse the code to get the correct Railcard as the same code appears in my priority screen as used. Can it be reactivated or rem...

Flow2 by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t sign in to priority

Hello, when I sign in to my priority app it says an unexpected error has occurred, and when I tried again it says they won’t send me any more verification codes. PLEASE HELP I NEED TO BUY TICKETS

Resolved! O2 pr

Tried to get onto the app, but apparently it has just been updated? It will not allow me to log in?

ADBEN by Level 1: Joiner
  • 186 Views
  • 1 replies
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O2 priority app not working

Hi, I’m trying to login to my priority app on my iPhone after just installing the new update. When I try to login with O2 like usual I am redirected to a page that immediately fails. Same when I try on a web browser, I have uninstalled and reinstalle...

AaronWB by Level 1: Joiner
  • 1123 Views
  • 6 replies
  • 0 kudos

Unable to access O2 Priority via app

I am no longer able to log in to the O2 Priority app, logging into the website (on phone or PC) works with no problem. Whenever I login via the app however, I get an error "Sorry, there was a problem with your request. Try again later" followed by a ...

Resolved! 02 priority saving an offer

HelloI was interested in taking up the offer of a £10 railcard , available from 9am each day .so at 9am I clicked on the save tab on the railcard offer thinking I have saved the code to use at a later date as I didn’t want to use the code immediately...

Bordeaux by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Priority

It appears 3 of my family 'phones are linked as one on Priority. When an offer is used on one 'phone, it automatically appears used on the other 'phones. Tried deleting the App and reinstating with each different 'phone number, but to no avail. Is th...

Bob63 by Level 1: Joiner
  • 231 Views
  • 2 replies
  • 0 kudos

O2 Priority PreSale Ticket Issue

Hi, I am trying for the first time to access PreSale tickets. The Event is for: Imagine Dragons: LOOM World Tour. When I click on 'Get Tickets' via the link: Ticket Details - Priority (o2.co.uk)it brings me to Ticketmaster. However, on Ticketmaster i...

cool_daz by Level 1: Joiner
  • 5071 Views
  • 8 replies
  • 1 kudos

Larkin Poe presale

Struggling to access today's presale for Larkin Poe. I click on the get tickets but it just tells me the presale is happening now with no way to buy tickets?

Cant access priority

When I verify my account with phone number, I then enter the provided code but repeatedly get an error. I have uninstalled and reinstalled the app. Can you help as I want to try and get tickets tomorrow! Thanks

Vicks by Level 1: Joiner
  • 235 Views
  • 2 replies
  • 0 kudos