O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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Resolved! Won a prize but no one has contacted me

I’ve won a priority prize but I can’t see how to claim it, on the app it indicates someone will contact me after 48 hours and if they haven’t then call a number. Called the number but it is automated at says to call o2 customer service. Called o2 cus...

Mark51 by Level 1: Joiner
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O2 extra - cancelled but still chardged

I have been charged for Disney plus however my free trial doesn’t run out until 20/9/23 and I’ve opted out of auto-renewal. Please amend my bill to reflect this. Thanks

Hannah35 by Level 1: Joiner
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O2 priority ticket

Hi! If my friend has 3 O2 priority tickets on her account how many friends can she bring in?thanks!!

Resolved! Tickets for a wheelchair user for Manchester AO Arena

Hi Can anyone point me in the right direction in ordering tickets for a wheelchair user and carer for Simple MInds 16th March 2024 at Manchester AO Arena? I have clicked on the link and I can not find any suitable tickets. i have rang AO Arena but no...

Received a "Notice of full service restriction"

Moved to O2 from Virgin Media, which has been an interesting experience. Took over a month but eventually a "real O2 expert" reached out to us who resolved all issues with the move Now I've received a "Notice of full service restriction" telling me t...

Mark2Dee by Level 1: Joiner
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Resolved! Greggs Limited Edition Drinks

Hello, Just wanted to see if the limited edition Greggs drinks (hazelnut hot chocolate etc) are included in the free coffee offer in the O2 priority app?

mesub by Level 2: Apprentice
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Wine Voucher Code

Hello, I'd like to make use of my Virgin Wines voucher code (xxxxxxxxxxxxx), but it gives me an error saying it has been already used, which obviously I haven't. Could you please sort this out? Thank you.

RCMac11 by Level 1: Joiner
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Complaint: Joe & Seph's Popcorn coupon T&C's contradictory

I have just spent 30 minutes at a participating Asda store being a Karen (lost my dignity and earned much shame) because the offer you have going for Joe & Seph's popcorn has direct contradictions in the T&C's, as well as stores being unaware that th...

Graham89 by Level 1: Joiner
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Resolved! Cancel bolt on

Clicked on the Amazon bolt on. I already have prime so did not mean to add this to my account. I was just trying to get more details on the £2 savings.

Upcoming Priority Offers: 24th August Onwards

Hey hey it's almost the weekend! Get two Vue tickets for £9, plus 20% off treats At a glance Two Vue tickets for £9, plus get 20% off food and (non-alcoholic) drinks (exclusions apply) Use your unique code to buy your two for £9 e-codes by 23:59 on S...

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Breanna by Former Staff
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