O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 21645 Views
  • 12 replies
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Resolved! Greggs free coffee offer on Priority

Hi, I have been unable to use the free Greggs coffee offer for months. The app always shows the offer as sold out. But the coffee offer is supposed to be available all day. Is the offer no longer available? If so, can it please be removed from the Pr...

Ice1 by Level 1: Joiner
  • 10382 Views
  • 6 replies
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Not loading

It’s a joke why is it so Sam difficult to get help and nothing gets sorted. I need to log onto my priority but when I put my number in to get a code, it literally just just keeps throwing me off and reloading the page.

Andy92 by Level 1: Joiner
  • 589 Views
  • 2 replies
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Resolved! Tickets Michael ball

The 02 priority tickets app took me to Ticketmaster which showed O2 priority tickets open but will not let me buy.Tried lots of times in the last 2 days.Not impressed.

Scamp67 by Level 1: Joiner
  • 870 Views
  • 2 replies
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No email confirmation

I purchased take that tickets yesterday on o2 priority and have been charged but I have not received an email confirmation. Also when I check o2/axs there is no order there either. I have the screenshot of the confirmation number. Please advise when ...

Minal by Level 1: Joiner
  • 817 Views
  • 1 replies
  • 0 kudos

Concert tickets

Hi, why can I not try for priority tickets nearby?All I can ever access is London. I live near Glasgow. My location is on my phone Tried all settings. Very frustrating

Pacer57 by Level 1: Joiner
  • 879 Views
  • 4 replies
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Resolved! Where are my tickets???

I purchased 6 x VIP tickets via the O2 Priority app this morning but no email has been received and no money has been taking out of my account either. I took a screenshot luckily with my order number and confirmation of the purchase but where can I f...

No Booking Confirmation

I have recently bought concert tickets through priority, the money has come out of my account but i have had no booking confirmation or heard anything else about the tickets. What can i do?

Bella11 by Level 1: Joiner
  • 729 Views
  • 3 replies
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Not Registered on Network

I am getting the above message and unable to receive or make calls. It has only happened today Please advise. Thanks

KathyB by Level 1: Joiner
  • 354 Views
  • 1 replies
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Disney plus

Hi, I got a link saying I was entitled to six months Disney plus for free and to click the link however the link doesn’t lead to anything other than my account and I’ve tried to activate it so many times

GeeOhh by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos