security password

[Glen_Gao]

I'm trying to switch my old number to my new contract and to do so I need a security password (not the one I use to log into the website). I can't find such a password in any of my emails or account details. Are they issued automatically? Have I just missed it?

Any help as to how I can find it out would be very much appreciated.

[madasaf1sh]

@Glen_Gao 

You would have set this up, when you set up the contract, if you don't know it, then you need to contact o2 on 0344 809 0202 from a non o2 phone or 202 from an o2 phone. 

You will need to pass Security, as well.

[MI5 · Accepted solution]

@Glen_Gao 

Login to your MyO2 https://mymobile.o2.co.uk/ and go to your details where you can set a new security password.