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err code 500 when tryin to get in account

david_
Level 1: Joiner
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on ‎04-04-2020 21:44

on ‎04-04-2020 21:44

err code 500 when tryin to get in account

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Cleoriff
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on ‎04-04-2020 21:54

on ‎04-04-2020 21:54

@david_ 

You may need to wait until tomorrow and try again. If it's the My O2 app, then delete and reinstall.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎04-04-2020 22:01

on ‎04-04-2020 22:01

or call customer service to reset account https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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