Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Twice I have just tried to add a data bolt on of 4GB and each time I have been charged for 100MB (£3.50). I want these cancelled and one 4GB added instead. Please advise.Many ThanksKirsty
All Can anyone please help. My o2 sim stopped working 4 weeks ago and o2 sent out a replacement which does not work. Despite endless calls and promises from o2 that it will be fixed i am still without service on my phone I am self employed and need t...
Since this Monday morning, I cannot view my bills on the website. I need to get to the PDF version but latest or older bills do not display. When I try to access the section I get an error saying"You can't access this page right now.Please choose ano...
Hi ,I've been trying to log on to MyO2 on my laptop via both Safari and Firefox and it won't send out a security check to my phone ( I prefer checking things via the laptop than the App ) , the funny thing is I can do it via Safari on my phone ! I've...
Can't sign in. Code never comes.
Hi When I open the My 02 App and click onto usage. It is now showing my usage again which is great however, it is saying H, Min, S is it supposed to be showing this. Also Under the Messages tab it is showing 1,400 instead of 24 messages, Please Help?...
Hi I have a £20 sim only contract but my bill is £25.39 and I don’t have any extra charges?
Is there anyway to change my mobile number ?
Hi. I have either lost or had my phone stolen and need to make a claim. I have tried online but this hasn’t worked- please can you help?
How do I top up another phone number linked to my account
