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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8491 Views
  • 1 replies
  • 1 kudos

Not received codes

To sign in to my account there saying send me a code but then I don't get one and it says to many codes sent

Rob90 by • Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

Still Waiting!!!

Ordered a upgrade on the 30th of June, 1 month later endless calls to customer support going round in circles and the issue still isn't resolved. Order showing as processing and nobody with the ability to give me any answers other then wait 5-10 work...

NH24 by • Level 1: Joiner
  • 608 Views
  • 3 replies
  • 0 kudos

elee36079**Personal info**

I been cut off can I be put on I pay my bill.monday I need my phone because am a career for my dad

Emma66 by • Level 1: Joiner
  • 259 Views
  • 2 replies
  • 0 kudos

my o2 log in

i am not receiving access code on my phone number 

Sofia_P by • Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos

O2 Charges

Hi, please can you tell me my extra charges for this months bill as I am unable to see it on the app

mk300 by • Level 1: Joiner
  • 235 Views
  • 2 replies
  • 0 kudos

I Cannot Access My o2

I have recently ended my account, but have received a message that I have a bill to pay. when trying to access MyO2, an error occurs when trying to send me a confirmation text. I believe this is because the account has been closed, but the system doe...

Can’t log in

good evening, I’m unable to log into my account as I’m now using a Canadian number but need to cancel a lot of my add onns and am unable to without my 02 number which I now can’t access

Joe25 by • Level 1: Joiner
  • 182 Views
  • 1 replies
  • 0 kudos

I cant sign in

I never got a sign in code, and the account keeps saying we cant send another code.

George7 by • Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Cancel insurance

Hello I wish to cancel my insurance policy please

Mp11 by • Level 1: Joiner
  • 298 Views
  • 2 replies
  • 0 kudos
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