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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Refund

Hello, i got an email to say i was getting a refund of £38 but as i am no longer a customer i dont know how to proceed with this?

End contract

Hi I’d love to cancel my contract but I couldn’t manage to do it from my o2 app

Email for order.

Hi, I placed an order for a new phone over the phone for click and collect. I haven't received an email about my order saying that they have my order etc. Only the email about the contract details. Is there an issue with o2's emailing system. Should ...