Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Re: Debit card contantly declined

I used my chase debit card. o2 told me I couldn't verify it.

Cancel my membership

Hello, I've called you and asked to cancel my membership on September 3rd, 2024. I got a verbal approval from your representative but haven't recieved any confirmation email or refund for my last bill. Can you please look into this and revert back? B...

Convert balanace to data

I need help with getting my 60 pound credit balance exchanged to data please help

Incorrect address - O2 'unable' to change

Hi, my husband and I are trying to get our Virgin/O2 Volt benefits, however, having trouble because the address on my husband's O2 account does not match the Virgin account. This is because O2 have it down with a house name, and Virgin don't. We do n...