Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi i cant access the Upgrade Now Page on Myo2 account, everytime i click it it asks me to log back in and nothing happens
I changed my Monthly contract to payg, keeping the same number, 2 years ago. I have been unable to access info on it via my O2 account because it will not register the change of account type. It only displays the ending bill of the old monthly contra...
Why am I not eligible for the above if I have o2 Refresh, Pay Monthly and 15gb. Does anyone automatically get the elusive o2 Travel Inclusive Zone Bolt on included for free?
Dear O2 Team, I'd like to amend my name after getting married and I was told the only way to do it is via email (I've been to the O2 shop but they couldn't do it for me there even when I had my new passport with me). I'd like to get a new tariff, pos...
Why can I not log into my O2 account. Website just says "Back soon" We're really busy at the moment. Same when I try and log into my account via the o2 app
I have been in Georgia (ie outside the Euro zone) and unintentionally left Roaming on. Result: a hefty unexpected bill - and I seem to have gone over my limit. I eventually turned off Roaming but now find that, when I try to restore Roaming, it autom...
Hi thereI have accidentally cancelled my direct debit payment from my Barclays app ,how can I reinstall it?Thanks
I have a one + 5 , for a year the my O2 app been fine .Last few months it will not run ? , Uninstall it loads of times , reinstall and it won't run , just constantly saying downloading and doing nothing ??
Can anyone explain why I'm being asked to log in to My O2 when I'm already logged in to My O2? I actually wanted to upgrade my phone as its near the of my 24 month contract but at this rate, I think EE or maybe Vodaphone will get my business instead....
hi i want to print off my bills from nov 18 to april 19 how do i do this
