My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8789 Views
  • 1 replies
  • 1 kudos

Ohine

Hello please could someone get in contact with me please xxxxxxxxxxx [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Katie88 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Covid-19

Anyone know what o2 are doing for those who can't afford their bill due to the government shutting down businesses.I'm a chef and now have no idea when I'll have any money income if they are going to be paying 80% of wages.

Gazz by Level 1: Joiner
  • 2653 Views
  • 24 replies
  • 0 kudos

Resolved! Airtime Bill Credit

Hi I have recently been given a refund on my deposit from 3 months prior, I was wondering as to how I can refund the credit from my airtime bill to my bank account

122 by Level 1: Joiner
  • 1004 Views
  • 4 replies
  • 0 kudos

My O2 sign in

I am having trouble signing in to my o2, i upgraded my phone last month where i was offered a new tariff but was able to keep my mobile number. However now when i try and sign in it says that i have a buisness account. However checking this it shows ...

Halfy1982 by Level 1: Joiner
  • 575 Views
  • 2 replies
  • 0 kudos

Package

Son returned from canada earlier with army than expected need to change package back to uk usage no help anywhere ?

Kezbomb1 by Level 1: Joiner
  • 1480 Views
  • 10 replies
  • 0 kudos

Remove age restriction

I'm currently trying to remove age restriction from my account, but I can't do it online or using the 61018 phone number because they require me to have a credit card.It says alternatively I can call the 202 customer service number or go in store. Cu...

Alexj by Level 1: Joiner
  • 869 Views
  • 5 replies
  • 0 kudos

Web Live Chat

Has the3 o2 live chat option just ceased to exist? As i have been trying to call them but their phones are too busy and have tried to speak with someone via their usual live chat option but cannot find it anywhere?

LGlithero by Level 1: Joiner
  • 1230 Views
  • 6 replies
  • 0 kudos

Trouble with paying bill & APP

Can anyone help me out before i lose my s***. Phones been cut off, trying to pay it IN FULL today & cant call 202 from my phone, cant access the o2 app...Tried calling from someone elses phone to pay it but that department isnt working either. HOW AM...

Disney+ and cashback

Hi, how do I redeem my 6 months free disney+ and cashback?Regards

Rafael by Level 1: Joiner
  • 464 Views
  • 2 replies
  • 0 kudos

can't access My O2

Hi I have tried to get into my O2 account but keeps saying account details not found. HELP

MJB by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos