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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Only just joined the NHS why cant i get a discount now?

Been with 02 a while but only just began working for the NHS why cant i get the discount?and i cant call because of COVID-19, which is understandable as this is not urgent.

Resolved! Verify email address email not being received

Similar to others from December 2018. See link: - https://community.o2.co.uk/t5/My-O2/Account-Login-Verification-email-problems/td-p/1184239 Setting up My O2 account everything went OK until I got to the 'verify your email' page. I have requested it ...

ERROR 500

Cannot access new account/phone number. Any help ?

Tracking

I have recently done an order I have received email with tracking details but I can’t track as no idea who the courier is , I’ve liked in my o2 but I have no recent order in there to track , I’ve tried calling o2 but they are only taking urgent calls...