Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have an iPhone 7 and my wife had a Samsung. We are both on O2. My wife has upgraded to an iPhone SE and received her new phone yesterday. She had 'No Service' so I went onto the help page. I managed to get her service going on the text help but my ...
Hi,I don't have a credit card and due to lockdown, I cannot enter a store to show my identification documents to prove I'm over 18 to remove the lock placed.Is there another way to do this?Thanks
Hi - recently updated the MyO2 app on iPhone and was wondering if there was anywhere to change the various phone numbers on my account to names?I have my kids phones on my o2 account as I set them up and pay the bills. This means I have multiple phon...
I want to change my billing date as I'm late paykng my payments when the bill is due I don't get paid till 2 weeks after the bill comes out thanks
So I've got a new phone/number and was wondering how to cancel my old one since it's gone onto a 30 day rolling contract
So I've gone to pay my bill today but its telling me it's already been paid and the amount has gone down but I know for a fact I havent paid anything and nothing has come out of my account. Has this happened to anyone else and does anyone know why? I...
Hi! I want to change name, payment card number and any details. I want to add New credit card.
This morning my phone stopped being able to make and recieve calls. It's now saying Sim 1 Not Provisioned, I cannot ring anyone and live chat has been removed so im stuck. I havent had a new Sim or anything so no idea why it has happened. I looked up...
So i recently got a new phone and was looking through my emails for the "receipt/invoice number" so i could redeem my free gifts, but am having no luck at finding it, can anyone help me find it?
My o2 contract has expired and is ready for upgrade.I can log in to my o2 and see my bill and data usage plus a message 'click here to upgrade'.If I click that I get the message 'You don't have any products or services in this My O2 account.'If I try...
