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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

cancel disney plus

I changed my disney subscription in July and now I've been charged twice for Disney services, one for the standard and another one for the Disney plus. How can I cancel Disney Plus? How can I claim back my money?

Cancelling account

I’d like to cancel my account. To login to my account I needed to have a code sent to my number, but I already have a new number and discarded my old SIM card (I moved overseas).

Can’t login

extra payment I did not sign up for

I have an itunes payment of £2.99 taken every month, and do not know how to stop this, I do not use Itunes

about a upgrade

hi i’ve just upgraded my other phone was up in january will i still have to pay for that till january???

Reinstate Contract

Hi there I have been out of the country for 1 year. In the time I was away, my phone contract was cancelled. I am now back in the UK and would like to use my phone number again. My O2 Phone Number: ************ Please contact me to reinstate the acco...

About existing contarct

Hi,I want to know my existing plan and when it will end?

Leaving o2

Hi, I want to leave o2, but I cannot do it online and when I call it wants me to pay an outstanding amount. I haven’t been using o2 for a month now as I moved out. How to cancel it and leave o2? It’s becoming like toxic relationship 廊

Resolved! Abroad £6

I’ve been charged £6 in Turkey. I do not want to pay this.

Cancel airtime plan

I want to cancel airtime plan

O2

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