My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8726 Views
  • 1 replies
  • 1 kudos

Can not finish main upgrade

Need upgrade but because main iPhone is destroyed thay still sending me some codes to iphone wich is not working so i cant not finish main upgrate.

Kptprd by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Adult tv

I can not seem to get adult tv!!!! It was working a few months ago but not now ???

Flower77 by Level 1: Joiner
  • 1260 Views
  • 3 replies
  • 0 kudos

Credit repayment

I have been advised that I have a credit on my account. How can I get the money from O2 into my bank account?

ByronB by Level 1: Joiner
  • 420 Views
  • 2 replies
  • 0 kudos

Resolved! Downloading copies of my bills.

Hi. I need to download PDF copies of my April and May bills and cannot see any way of doing this when logged on, both on the O2 website and in the My O2 App. Please help.

Paul120 by Level 1: Joiner
  • 629 Views
  • 1 replies
  • 0 kudos

End my contract

I want to end my contract (22nd June) it finishes.. and go to a sim only deal. How do I do this?

Ashleyb1 by Level 1: Joiner
  • 1089 Views
  • 6 replies
  • 0 kudos

invoice download

why can I not download my account invoices unless i subscribe to adobe flash player

badwolf by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Resolved! o2 open

Hi I am trying to add my employee discount for a new O2 refresh contract, the account was opened today on a new contract handset. I have followed the guide, of work email, and have the code, however, when I go to my O2 I currently get a we are experi...

LB87 by Level 1: Joiner
  • 968 Views
  • 5 replies
  • 0 kudos

Direct debt setup

Can I set a direct debt up please

Lisa14 by Level 1: Joiner
  • 428 Views
  • 2 replies
  • 0 kudos

Resolved! VAT Invoice

Hi Does anyone know where I can access a VAT invocie for a mobile top up? Thanks

SCFTCC by Level 1: Joiner
  • 690 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrading my number issues

For me to upgrade my number I have to pay £660 for the device plan, so I decided to upgrade via the o2 website. I built a custom plan with a £30 upfront deposit, total fee to upgrade my number was £690.The payment got taken but the order didn’t go th...