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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Hello

Hello my name are Catalin Nastase , I've ago 4 years I had a mobile phone contract with you and I finished to pay everything . After that I cancel from bank or I'm not remember properly and O2 send it to me another payment of 34.20 or something like ...

where can I see previous bills

Cannot seem to find how to look at previous bills

I need to change my bank details

Resolved! Is there a way to seperate bills for two different phones?

When my brother moved to London I helped him open an O2 account, and to make things easier the first few months his number got registered on my account. I was wondering if there's a way for us to seperate the bills now? At the moment he's just paying...

Resolved! Am I eligible for unlimited data?

Hi there, I am currently paying £16 for my account with unlimited texts and calls but only 1gb data. I have seen the promotional offer that includes unlimited data, starting at 15pm then at 30 a month. Would I be able to change to this tariff as an e...

Resolved! To-link 4G LTE network problem

I have an M7350 Mifi with a pay as you go sim loaded with 6G but any devices I connect won’t load the internet

Resolved! Change my number

I can not get in touch with a customer service adviser I have tried on numerous occasions I would like to change my mobile number

Resolved! Add a device onto my plan

How can I pay my bill and add the device onto my existing accounts.

Resolved! viewing mobile use of other phones registered to me

When I log in to my O2 I acan only see the mobile numbers and the data use for 2 out of the 4 mobiles registered to me. How can I get to see the other 2 mobile accounts ?

Resolved! cannot call

Hi there,I cannot call with my phone. Checked my O2, all is paid and done but when I call out I get a quick dailing tone

O2

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