My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8588 Views
  • 1 replies
  • 1 kudos

Problem O2

Hello. I also have a problem for some time I can't log in to the O2 application. please help me with the given problem. thank you

App1 by Level 1: Joiner
  • 608 Views
  • 3 replies
  • 0 kudos

proof of ownership

hi there i need my proof of ownership i rang yesterday and still havent recieved it

camosull by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

sim swap

i have got the iphone 11 with a new sim - i followed the sim swap instructins and put in the code of the sim etc and got a text to my old phone saying the sim swap request had been received by o2 - both phones are now neither receiving calls or texts...

HanPan by Level 1: Joiner
  • 628 Views
  • 4 replies
  • 0 kudos

LIVE CHAT

Hi, Does O2 have a live chat on the website? 

Stuart3 by Level 1: Joiner
  • 1891 Views
  • 10 replies
  • 0 kudos

Resolved! Change address

I have just signed up to a new sim only deal through my upgrades and need to change the address on my account. However, I have come to find that MyO2 is probably the most annoying site ever and will NOT let me do anything. It keeps sending me around ...

clowe by Level 1: Joiner
  • 1402 Views
  • 6 replies
  • 0 kudos

Resolved! Disney+

Got Disney plus with new phone and package, already had Disney plus and I'm still paying for it even though they said it would be free for 6 months

Resolved! Spend cap

How do I add a spend cap on my account?

Gemma13 by Level 1: Joiner
  • 1256 Views
  • 3 replies
  • 0 kudos

Resolved! Ask for my parcels

Hello, I got a parcel today with a samsung galaxy s20 5G phone, I thought that a smart watch was attached to this phone but I do not have it in the set, could you check it

Cancel Disney+

How do I cancel Disney plus through my o2 account? Any ideas?

AlMc by Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos