Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi, I posted this yesterday but I may not have joined the community correctly. Please forgive me if that is so.My question is, when I open My O2 app on my iPad, it says that I can upgrade. When I click on upgrades all I get is a blank page. Everythin...
Hello,I wanted to order a phone from your website, but my request was denied. Despite this, a total of 60 GBP was withdrawn from my credit card. Can you help me for refund please? Thanks, Onur
For 3 months I have been unable to pay my bill via the App just get 'Your payment is being processed'. I can't find a customer service tel, I eventually found I can do automated payment on 202 but I want to report the issues by email preferably. But ...
ive been on 02 for a year now since talk talk put me over to you, i would like to renew my contract with you for the same as im getting now as only on a low deal as im on a pension and dont use it much but cant find out how to do this mrs vera dyble
Why doesn't my 5G SIM work? Do I have to wait? Is it not activated yet? My old 4G SIM works in my new phone, but the phone is 5G ready and I thought I would get 5G
I have recently changed my iPhone 7 to iPhone 12 pro but on my O2 page it is still showing iPhone 7how can I change this to iPhone 12 pro?
I need to get my phone fixed and want to use my insurance but I can't get through to anyone to do this?
Morning Recently joined and trying to contact O2 to give them a PAC code from EE to switch a phone number. Is there a way I can do this in MYO2, I cant see one? Trying to phone O2 on 03448090202 seems completely pointless as i keep getting disconnect...
Hi, everytime I try to upgrade or change anything on my account it asks me to update my contact number.. when I add my number, it tells me the number is associated with a different account. It is the same number that is on my account that is my conta...
The name on my account is my maiden name Hargreaves and I would like to change it to my new one which is Powell
