Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Disney+ says my subscrition has ended

I redeemed the code for Disney+ through the o2 Extra email and it worked for 1 month. I should have a 6 month subscription with my o2 Extra. I went to log in to disney+ this moring but came to a message saying my subscription has ended. loged into My...

Resolved! Contract Extras

Hi is anyone else having trouble activating the extras?It just says "404: this page could not be found"

Resolved! Data Usage in 02 App

Why has the data usage information disappeared from the 02 App?How in wotsits name are you supposed to know what you're using when the app just shows talk/messages and doesn't mention data at all?Before the usual questions telling me it's my fault fo...

Cancelling phone contract

I was wondering how to cancel a phone contract. I suffer from anxiety and would rather not phone up as it causes a lot of stress. Is there any way I can cancel a contract without having to call?

Network

Can anybody tell me what network does O2 use?

Resolved! Recent calls

Am I able to look at recent calls on line. I can see all usage up to the date of my bill but wanted to see itemised numbers since then

Connecting to MyO2 via S10

Hi all Trtying to connect to MyO2 via Samsung Galaxy S10 but keep getting this error Failed to connect to myo2mw.o2.cu.uk/**.***.***.**(port***) from/***.***.*.**(port*****) after 20000ms Only activated the sim card thius evaning Ian

Resolved! PAC code request for multiple numbers on myo2

I have 2 numbers, looking to get the PAC codes for them but cannot find the option even after clicking the links i have been guided to. Sends you into an endless loop.Can anyone help please??

Resolved! Turn off auto renewal for extras

I’m wondering how to turn off auto renewal for extras for Disney+ and I can’t see it anywhere in my 02

Resolved! Unknown OTAC message

I received a strange message from o2 with OTAC number. I never requested it.

O2

Forum Posts