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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Esim

I would like to apply for e sim

Resolved! About my My o2 accounnt

Hi, basically I made a My o2 account before getting my o2 sim and I wanted to keep my number from my vodaphone sim which I requested a PAC code for. I cannot find where to put the PAC code in and I had to use the o2 sims number for the My o2 account.

My 02

I can’t log into my o2 on the app

Port has been switched, phone not activated

My port has just switched over from Vodafone to O2 And my phone has not activated. I can’t sign into my 02 because I’ve reset my password and they’ve sent me a text to confirm the account. But, I can’t receive the text because my phone is not activat...

gyokan saliev

my sim kard not worgin

Resolved! Cancel

Hi. I cannot log into my account as I don’t have use of the phone number on my account.

No network coverage in Prague. Text can’t be received but can get emails.

Email code as cannot receive text due to no network coverage.

Sim application

I applied for a sim and had a case number sent to me last month but I had no response

Resolved! Close account

How can I close my acccount as I have not used it. When I opened an Broadband account with Virgin they misled me and I also ended up with O2 account and having to pay £6 monthly. I do not use this account but still pay for it. I was thinking of cance...

MyO2 login loop

I'm caught in a login loop to My O2 between username and password and SMS code which takes me back to username and password again! Help!

O2

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