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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Bill

Hi, I’m since April I have not signed up for a new contract with 02 and I have complained and there was a deal that I received my pac code go with another provider and don't need pay early termination fee why did I receive last bill. please explain I...

I can’t recharge my sim

Hello i have an issue with my sim card i can’t recharge so please can u solve it asap thank you

Resolved! I am not able to call or receive any calls or messages today

I haven't received any calls or messages including voice message today nor am I been able to make any calls or messages in UK or on WhatsApp.

Upgrade

Trying to get a upgrade n get a phone as only got sim card at the moment

Paper bill request

Hi there, I'd like to order a paper bill to be posted to my address please

Resolved! Paying bill

I need to pay my O2 bill but I can’t log into the app to pay nor can I call as I am in New Zealand and don’t have access to the sim associated with my account. I cannot pay

O2

Forum Posts

FAQs: My O2

Bill

I can’t recharge my sim

Resolved! I am not able to call or receive any calls or messages today

Upgrade

Paper bill request

Resolved! Paying bill

Signing into my account

Disney plus extra

Direct Debit Date

Live chat need to speak to an agent about debt

Nighthawk M6 SIM/account issue

present bill view call history

Missing order

How to escalate an issue relating to fraud?

Want to cancel but I don't have access to the phon...