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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Bill enquiries

I need help with my latest bill enquiries please

Upgrade

I am due an upgrade, and the deals taht you have offered me I can find elsewhere. Still with 02 but for £5 cheaper and on a shorter contract, Are you able to match this?

Order Query

i wanted to know when this order is ready

Resolved! Cancelling contract

I wish to cancel my phone contract phone number : ********** jessica iphone 15 pro max [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Buying one off additional data

Hi O2 Help - I’m an O2 customer. - I’m currently on holiday in Spain for a week. The Wi-Fi where I’m staying is not good. - Would I be able to use my O2 personal hotspot to access the internet and is it possible to buy more data only for the week tha...

My 2nd phone

I have 2 mobile phones for my account one is for myself *********** and the other for my husband **********. i can only look up details for my husbands phone. Mine does not seem to be registered . How do I get both shown on my account. You bill me fo...

Can't do a thing!!

Please god let me talk to someone online. Thank you Erin XOXOXO

Money has been taken but no order confirmation

Purchased a new phone and the money has been taken out of my account - however I have not received any order confirmation and the phone is still in my basket.

24 Month Contract coming to an end

Hi, My 24 month contract is coming to an end next month I believe (can't find anywhere on MyO2 to confirm this). Can you confirm the date for this and let me know the current offers to pay monthly for just data & calls using my current phone?I would ...

My 02

wont let me log in. Not an o2 customer anymore. Want to pay my final bill but can’t

O2

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