Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I've been trying to activate the Disney Plus extra on my account but when I try it's coming up with an error on the Disney site saying "There was a problem activating your subscription. If the problem persists, contact your service provider" On the O...
I have limited access to my account and no access to bills. Aafter several unsucccessful phone calls and DM on twitter am I alone in thinking 8 days and miminal positive response regarding the issue is far too long . I did receive an email recently t...
Hi, Wanted to ask if it was possible to swap my current sim to an esim if im on a monthly contract and is there a way to do it without the need of going to a store? TIA.
I have received a letter saying I need to pay make a payment of £29 for my Apple Watch but when I go on the app and website it says payment made in full and I can’t get through to anyone and have waited for nearly two hours.
Please help had problems with my bank so couldn’t access my money now they closed my account and turn off my number I want to pay but can’t call them as no sim really need help to get sorted and working overseas and just want to call my family how ca...
I am due a phone up grade pls
My xxxxxxxxxxxx keeps telling me I'm running low or ran out can you please tell me what is my data usage allowance [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I need to replace my sim but that seems to be more difficult than it should be. Went to an o2 store and they said they can't replace it there because I'm an o2 360 customer. I still don't know why. It's both confusing and annoying. Tried to make some...
I’m applying for a dro and told I must include contract owing to my outgoings being to high, only started new phone/ contract in November - few questions… will they disable my phone? will 02 let me keep my number? Or let me go onto payg? Been with 02...
Only moved across 2 days ago and already planning on cancelling. Gave the pac code as part of taking out the 12 month deal…..pac code not initiated. Called them after a day re my number not swapping back and had to give my pac code again verbally. Pr...
