My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8489 Views
  • 1 replies
  • 1 kudos

Resolved! PAC code

Can you transfer me my pac code please

Kerry131 by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

Resolved! payment plan

my 02 bill has changed from £11 t0 £30. Can someone please explain why this has happened when i haven't asked to be upgraded?

diane1970 by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Activating a new SIM with my old number

Hello. My contract with you ran out this month, phone is paid for etc, but I ordered a new phone that came with a new SIM (still with you guys, but a different tariff), I've put the new SIM in the new phone and it won't activate, I'm supposed to be k...

BX3D by Level 1: Joiner
  • 2516 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel Trial for Disney +

Please help I have tried to end the free trial provided by O2 for Disney + but there is no guidance provided by O2 on how to do this

--bri by Level 1: Joiner
  • 437 Views
  • 1 replies
  • 0 kudos

Resolved! Latest billing

Bill has two purchases for Itunes 30th March 10th April £9.99 each.They were not purchased through my phone nor did I purchase these

Nurgul by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Mobile [Removed]

I just topped up with£30 and imediately got a message taking £10 off me...Why.

Phil42 by Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos

O2 roaming

My o2 roaming international calls isn’t working 

Asxxx by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to login into O2 app

Hi, I have been using O2 app for an year in my apple phone. Suddenly i got logged out and unable to login back in my app

Aaruga by Level 1: Joiner
  • 752 Views
  • 3 replies
  • 0 kudos