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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

VAT

HiCan you show the VAT on my personal bill?

Data remaining

Hii got a text from O2 saying that I have finished my data. however on my O2 it says I still have 3698 MB remaining. can you please clarify?

An inquiry about my billing

Hi, I am no longer a member of O2, so I cannot pay the last bill(£9 around) sent to my email box. I could not access the page to pay it as I could not receive the text code of my previous O2 mobile phone number. Can you let me know how I can handle i...

Resolved! Turkey

Can I use my inclusive calls and data in turkey

Unable to access My O2 App

Hi. I am trying to open the My O2 App yo check my data usage details, but it keeps saying - 'Somehing went wrong. Oops. My O2 isn't available to you yet. Don't worry, you can still manage your account in My O2 for Web'. But when i look in there it do...

Mcafee mobile security

I do not want mcafee mobile security I did not ask for it so please delete it and remove charge

mobile wont accept my pin

Can I reset my phone without losing my important data

stolen phone and Getting a new sim

I am so frustrated right now with O2. My Phone was stolen 2 weeks ago and i went into store to get a new sim and report the phone stolen. Even though they triad multiple times I could not pass the security checks in the store, but i could pass when t...

Move over from Virgin Media mobile

Hi thereI've been an O2 member having bought a 3 year contract of device and sim. I was on Virgin Mobile which I understand has now transferred to O2. Can I merge all my prev Virgin mobile into this one MyO2 and how do I do that? I've not even tried ...

Resolved! Cancel the contract

I would like to know if I want to cancel my contract, which steps I need to take to cancel my actual contract. And I also would like to no if I need to pay something to finish my contract. Thanks in advanced

O2

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