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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8487 Views
  • 1 replies
  • 1 kudos

Resolved! Call from O2?

Hi, is the phone number 02030840921 associated with O2? i have had a call from this number and they claimed to be from O2 but i don't know if it's genuine.

marcovb by • Level 1: Joiner
  • 1382 Views
  • 8 replies
  • 0 kudos

Wasn't me

Hi, I have recently recieved an email saying that I have purchased a new sim and contract. This wasnt me. Very confused?? Please can you cancel whatever has recently been purchased today and change my log in details. Luke

Resolved! Contract cancellation

Hi, How to arrange contract cancellation with O2?I would like to keep my number and move to Vodafone.

piotr168 by • Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos

Confusion in contract

Hi there,I have an enquiry regarding my contract. I was advised on the 1st of October that I was going to be charged £10 on the 4th of October as per my contract. However I wasn’t then advised that the payment had been done and I was automatically sw...

Kristina2 by • Level 1: Joiner
  • 363 Views
  • 2 replies
  • 0 kudos

Payments

Hi , can i take oit money from my O2 account 

Dan41 by • Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

My o2

It wont let me log on even though i got the phone iver a week ago and transferred everything. Anyone know what to do thanks

Oliwier by • Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

Resolved! Afford

I can’t afford to pay is it possible I can get promise to pay I can do this soon

Sherifa by • Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

Resolved! Phone

Hi, I've not paid my bill and I'm aware £120 which I'll pay by the end of next week.. It looks like my numbers been taken away.. If I pay the 120 will I get it back My number was (REMOVED)

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