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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Cyber Monday internet deals

there is a cyber Monday deal for 5G. unlimited text and minutes +40GB for £8. can I apply and keep my old number?

Extra charges on my next bill

Hi Iv noticed Iv got 120 extra charges again this month from and betting website which was not me. I can't pay for these if it wasn't me Iv noticed i payed some last month to.

Enforcement and termination notice

Hi - I received an enforcement and termination agreement yesterday, dated 16/11/23 I assume this relates to me transferring my phone data to EE. However My o2 account shows not outstanding amount and the letter shows no method of payment Please advis...

My o2 account

I am unable to access my my o2 account

cant upgrade online

why cant i upgrade online in my o2?

Resolved! Cancel Disney+

How do I cancel my Disney+ subscription?

upgrade

Resolved! Upgrading

I am trying to upgrade my daughters phone, It's letting me choose the phone but not letting me get past the checkout

Is your website working?

I am looking to upgrade - my account says that I am eligible to upgrade. I want sim only. HOwever when I log onto the website it is all greyed out and I can't add anything to my basket? Is something wrong with the website?

Cancellation of rolling plan

Hi There, I hope you are well. I want to cancel my rolling plan. I am back in South Africa and longer using O2

O2

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