Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Why do O2 support people ask for the OTP, that the email tells you not to disclose to anyone?

Whenever I contact O2, one of the things they commonly do is tell me that they will send an OTP to me, to confirm they are talking to me. Then I get an email telling me NOT to give this OTP to anyone, followed by the OTP, that the support person want...

I left my O2 contract, but still need access to my bills

Tried logging into my O2 account, but the bills have disappeared.

Resolved! I want to cancel

I tried to cancel it from my settings and requested to leave. It still did not cancel the payment, and I would like to cancel it as I don't use the SIM anymore.

network connection

I live in Chichester and the 02 connection is, really, awful most of the time it takes ages for a call to get through my phone. What can we do about it?

Resolved! PAC Code

Please can you send me a PAC code

Resolved! Student discount

Hi, how do I add my student discount to my bill?

Resolved! PAC code

I requested my pac code last night but still not received any response

My Bill

Hi My phone number is *********** My 25 Sep - 25 Oct bill was £14-10 My 25 Oct - 25 Nov bill was £37-66 I am not happy at this I wish to revert back to 30 days - 20GB unlimited UK minutes - unlimited UK texts I do not want 24 months - 100GB - unlimit...

seeing my final bill

Hi, I am trying to see my final bill, however I can't access it via myo2 as I don't have the account anymore. Please can a final bill be sent to me BEFORE the billing date as I am not sure why my bill is this much Jacqui Bevan

Accessing my account

Hi I’ve been trying to access my account but there needs to be a code sent to a number I don’t use anymore because the phone isn’t in use anymore any help please? ☺️

O2

Forum Posts