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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Insurance

I have damaged my phone. I have O2 insurance. What’s the customers service number to sort this

Subscription to Amazon Music Unlimited

Regards,

Resolved! Inquiry about 08458520628 call

Hello, I just got a call from 0845 8520628 to propose me to get a discount of 20%, which looks great!I was requested, first to change my password to 22446688 which was given to me the caller. After that, I was told that I will get a discount and will...

Resolved! Can I just upgrade my phone and keep my tariff ?

Can I just upgrade my phone and keep my tariff ?

my bill is too high

why am i paying so much

My o2 account

Can't access my o2 account

i did a number port but O2 keep billing me for both the old and new number

I did a number port 5 months ago but O2 have kept billing me for both the old and new number.I spent 1 hour and 45 minutes on the phone to customer services today and got bounced around Between 7 (yes really 7) different teams.They still don't unders...

New contract

Can I take out an additional contract and add it to one I already have

I cannot access my o2

I cannot access my o2 portal to pay the bills. It says cannot login come back after 48 hours. But it is same after sometime too.could you check it for me?also I am trying to pay my overdue bill. Over your payment line it keep telling payment is decli...

Payment overdue email incorrect

I have received several emails saying my payment for Dec is overdue - bank statement showing it was paid correctly on the 20th Dec as agreed in contract?

O2

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