Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Student discount

Hi, how do I add my student discount to my bill?

Resolved! PAC code

I requested my pac code last night but still not received any response

My Bill

Hi My phone number is *********** My 25 Sep - 25 Oct bill was £14-10 My 25 Oct - 25 Nov bill was £37-66 I am not happy at this I wish to revert back to 30 days - 20GB unlimited UK minutes - unlimited UK texts I do not want 24 months - 100GB - unlimit...

seeing my final bill

Hi, I am trying to see my final bill, however I can't access it via myo2 as I don't have the account anymore. Please can a final bill be sent to me BEFORE the billing date as I am not sure why my bill is this much Jacqui Bevan

Accessing my account

Hi I’ve been trying to access my account but there needs to be a code sent to a number I don’t use anymore because the phone isn’t in use anymore any help please? ☺️

I can't login

I have been trying to use my password and waiting a long time

Sim activation

HiI convert my network from lyca to O2 but my networking is not working yet.whats the problem? Thanks

Resolved! Upgrade

Can I add an additional device plan without the airtime, I want to upgrade my device but don’t need the airtime?

Resolved! PAC CODE

PLEASE SEND ME A PAC CODE TO ************* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

O2 makes it impossible to get the refund.

Received a mail that requires me to add bank details to get a refund. Bank details which you already have since you charged me after our contract ended! You need to get into the app to contact support or add bank details; you cannot access the app wi...

O2

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