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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Abroad for a long time, can I use o2

If I am working abroad for a long time, can I use O2?I’ve heard that if you don’t return to the UK for two months, your number will be deactivated.I want to know it is true? Or how can I use O2 abroad?

Problem with OTP

I am having a problem receiving OTP's from my bank. Santander have suggested getting in touch with you , has it been blocked , this problem has just started within the last few days. What is the solution, its very important. David

Resolved! How to claim Mastercard reward

I have just got a new tariff purely to get the Mastercard reward . The link is not working so what can I do now

Resolved! Account

What is the sync 4 on my wccount

Resolved! PAC code

I need a pac code

Resolved! Jpeg formet

Does anyone know how I can get my Samsung galaxy A23 5G to take photos in JPEG formet

Resolved! Changing account name

Hi, I need to change my account name

Resolved! Using my phone in USA

I have added the Bolt On for Zone 1 and 2 (it states its £6 per day of usage) - how can I activate this? I fly to New York tomorrow

Resolved! T and c

How do I approve my terms and conditions got a text saying I haven’t done it

Resolved! Message

Hi, I have received a message to my phone number saying "Your O2 Mobile SIM Contract will be disabled, due to failure to accept our Terms of Use. Log on to MyO2:" and proceed to give me a link. I was just wondering if this was real and not a scam. I ...

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