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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Refund

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Setting up esim to watch

how do i set my esim up on my watch?

Resolved! Want to cancel but I don't have access to the phone number, only the email linked to it.

As stated on the subject, want to cancel but I don't have access to the phone number, only the email linked to it. What are the steps to follow?

Delivey

Can you please tell me where my delivery is thanks

End contract

I want to end my contract to give notice.

Phone not working

I paid my monthly bill on 1st December and now it has stopped working . I cannot ring or text anyone

Login to my account

I can't login to my account so I can pay my bill.

Previous complaint

Hi I have had several conversations complaining not being able to access services whilst abroad they were going to refund me some compensation but I haven’t received any please advise thanks

Track delivery

How can I track a order of a new phone and contract with no access to o2 ? Kind regards Alex

Moneysupermarket offers

Where do i get the 40GB data plan with annual sim only unlimited sms and calls as advertised at £8 a monthbsim only

O2

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