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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Changing my contact device number

Hi there, Ive recently changed sims to O2 all is going well would just like to keep my original number i had on my older sim. I saw a change contact option and had a go changing and getting my verification code. However, It says on the screen ‘you ha...

Disney+

I want to cancel my Disney+ as I don’t use it

Services not working

I have paid my bill for the month and my internet or calls is still not working. It's been over 24 hours.

O2 priority

I won a greggs treat from the snow globe on O2 priority but i never got the email for it

Pay monthly

I got accepted for pay monthly on a iPad I got told to come on my o2 account and expect something but when I log on it tells me there is no products on my account what do I do

Impossible to contact anyone.

I've recently switched mobile provider and it's now impossible to speak to someone from o2.I call the number for support, I go through all the rigmarole to get to where I need, it then texts me a code and when I enter says it's the wrong code, my o2 ...