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Online order failed

MuhammadUsman
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi.. I recently order a iPhone 16 pro and give my account details for direct debit. As my direct debit has declined but the upfront of my order has been deduct from my account. So can you return back to me?

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Enlli
Level 69: Guiding Light
  • 8922 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

O2 have not got your deposit, it will be placed in pending by your bank and returned by them in 5 to 7 days

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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