This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

O2 bill showing twice on Disney plus

Graham90
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-04-2020 23:52 - last edited on ‎30-04-2020 08:03 by Moderator

on ‎29-04-2020 23:52 - last edited on ‎30-04-2020 08:03 by Moderator

I used the 2 pound off of my bill discount earlier today. I then saw the upgrade offer of 20 Pounds for 100 GB data and Disney plus free for 6 months so I have upgraded. Both of these are showing up in my account settings on Disney plus. Should I wait for the system to catch up?

Message 1 of 2
497 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 149953 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

‎29-04-2020 23:55 - edited ‎29-04-2020 23:56

‎29-04-2020 23:55 - edited ‎29-04-2020 23:56

@Graham90 

You'll need to call O2 to cancel the paid one Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
494 Views
Top Kudoed Authors
View All
Top