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My o2 app

EL3
Level 1: Joiner
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on ‎05-11-2024 11:12

on ‎05-11-2024 11:12

Hi, 

I have just taken out a new contract with yourselves and set up an o2 account, however it keeps saying error and will not log me in on the app, on the web it says I do not have any current products or contracts but I keep receiving texts asking me to log in to my o2 for updates which I cannot do. Thank you. Emma Large 

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MI5
Level 94: Supreme
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on ‎05-11-2024 11:14

on ‎05-11-2024 11:14

@EL3 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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