Changes to tarrif not made by me

[Grgie123]

I have had multiple emails and texts since last night saying I have changed my Tarrif to a new eSIM only however I haven’t made any of these changes.  

[madasaf1sh]

@Grgie123 

This is not customer services, the best option is to call o2 on 0344 809 0202 

I would also make sure any passwords are changed, as it sounds like someone has made access to your account.