Solved: late payment

Anonymous · ‎05-09-2016

today I received letters telling melate payment then i just got a text an they have cut off incoming calls how am I supposed to pay the bill if the call just shows call baring

Cleoriff · ‎05-09-2016

Hi @Anonymous You will have to borrow a phone or use a landline to contact customer services

You may be able to arrange some sort of payment plan...http://www.o2.co.uk/contactus

Veritas Numquam Perit

Cleoriff · ‎05-09-2016

Hi @Anonymous You will have to borrow a phone or use a landline to contact customer services

You may be able to arrange some sort of payment plan...http://www.o2.co.uk/contactus

Veritas Numquam Perit

Bambino · ‎05-09-2016

@Anonymous You received a letter and a text and were disconnected all on the same day with no prior warning?

I DO NOT WORK FOR O2

Cleoriff · ‎05-09-2016

You wont be reconnected until you have settled your outstanding bill @Anonymous and to do that you will have to phone someone. Don't rely on Live Chat for this

Various ways to pay here... for future reference http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

Veritas Numquam Perit

MI5 · ‎05-09-2016

Call from your landline.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎05-09-2016

Pay the bill through my o2 above then contact live chat to say it is paid and ask them to lift the bars . If that fails then you will need to call o2 via another method.

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