General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 are UNBELIEVABLE!!!

i have been waiting atleast a month now for a replacment mobile! it has taken a countless number of phonecalls and repeating and going over my problem many a time! its getting to the point ive had enough!.. The service i am getting for paying over si...

Change International Ring Tone

Hi, does anyone know how to change the ring tone a caller hears when you are abroad from the long international tone to the standard one you get when in the UK?ThanksSarah

Customer service -- Aieee

Just phoned up to ask for PUK2 for phone. Wifey went off to ask her manager.Came back and told me that O2 don't have the PUK2, and that it's held by Nokia!Unbelievable. Eventually selected the 'not happy with our service' option,and got a very sensib...

Vodafone it is methinks

Well, after being due an upgrade to my phone in June, and being a long long term 02 customer, I finally got round to calling CS, who were less than helpful.I asked about upgrading to the nokia n95 8gb, as i fancied the handset for several reasons. I ...

Cell Sites - How far...

Hi!How far does a cell site 'carry' a signal? For example could a 30metre cell site send a signal 6miles away? and would the phone be able to receive it?Cheers and regards........

02 seem to recommend this site but is it safe?

There has been some talk over on digital spy about http://o2upgrade.co.uk/Default.aspxhttp://www.digitalspy.co.uk/forums/show ... p?t=879156The site mentioned above is registered to an individual, however 02 seem to be telling there customers it's ge...

O2 only for Europe not for Asia Pacific

Had purchased an O2 XDA Zinc for my wife since I am using the O2 flame and my brother is using the O2 Atom. According to the local Asia service provider, this product can be registered via Internet on the website but after doing so, this is just a fa...

Coverage In Flamborough

Please can anyone tell me what 2G (GSM) coverage is like on o2 in flamborough, East Yorkshire?Thank youregardsbeecart!

Moved house and no reception..any rights?

Hi, I'm new to this form and had a quick question to see if anyone has faced a similar issue. I've just moved house - 300m down the road and find myself in an area with zero O2 reception indoors. I am midway through an 18 month contract that I am ver...

IMEI Numbers

I haven't made a note of mine and my phone has gone missing, I'm a pay monthly customer and wonder if o2 may have a record of my handsets IMEI number?